Request permanent deletion of your personal data from Canopy Digital. We honor deletion requests within 30 days of verification.
Last updated: April 16, 2026
Facebook App Requirement
Satisfies Facebook's User Data Deletion Requirement
This page is specifically designed to meet Facebook/Meta's App Review requirement for user data deletion. When you request data deletion through this form, all data associated with your Canopy Digital account — including data synced from your Facebook connection — will be permanently deleted within 30 days.
What Data Is Deleted
When you submit a deletion request, the following data is permanently removed from our systems within 30 days:
Account Information
Name, email address, phone number, business name, and billing address associated with your account
Business Profile & Content
All business information, generated copy, social media content, images, and media uploaded to Canopy Digital
OAuth Connections
All stored OAuth tokens for Google, Facebook, Instagram, and other connected services — connections are revoked
Note: You may also need to revoke access directly in your Facebook/Meta App Settings and Google Account settings
Review Request Data
Customer phone numbers, email addresses, and SMS/email records used for review campaigns on your behalf
Generated Websites
Your generated website(s), including all pages, content, and configurations. Domain registrations are separate and unaffected.
Usage & Analytics Data
Platform usage logs, analytics data, SEO audit history, and engagement metrics associated with your account
Support Communications
Support ticket history and any communication records stored within the platform
What We Are Required to Retain
Under applicable law, we are required to retain certain data even after a deletion request:
Billing records — retained for 7 years per tax and accounting requirements
Legal obligations — any data we are legally required to retain by court order, law enforcement, or regulatory authority
Retained billing records will be limited to the minimum necessary to meet legal requirements and will not include OAuth tokens, personal content, or customer data.
Deletion Timeline
Once your deletion request is verified, we complete the process within 30 days. Here is what happens:
Day 0 — Request Submitted
You submit the form below or email us. We send a confirmation email within 24 hours acknowledging your request.
Days 1–3 — Identity Verification
We verify your identity to ensure we're deleting the correct account. We'll email you if we need additional information.
Days 4–30 — Deletion Execution
We permanently delete all eligible data from our active systems, backups, and connected integrations. OAuth connections are revoked. You receive an email confirmation when deletion is complete.
Post-deletion
An automated confirmation email is sent to your verified address confirming the deletion is complete.
Backup retention: Data may persist in encrypted backups for up to 60 days, after which it is permanently overwritten. Live database records are deleted within 30 days.
How to Request Deletion
Submit a Data Deletion Request
Request Received
We've received your deletion request and will verify your identity within 1–3 business days. A confirmation email is on its way.
Prefer Email?
You can also request deletion by sending an email to joe@keepyoucovered.com with the subject line "Data Deletion Request". Include your name and the email address associated with your account.
Instagram: Go to Settings → Authorised Applications and remove Canopy Digital
Questions?
If you have any questions about data deletion, our retention practices, or want to exercise specific rights (e.g., right to access a copy of your data before deletion), reach us at: